Hi Helen
It is quite easy. What you do when you see something that gets to you is that you walk away from the PC and take it out any anger etc on an inanimate object. You then laugh at it and come back and look at what got at you with objectivity.
Any reply that you then make is then hopefully done in calm and respectful fashion.
Another term for it, would be mindfulness.
If that fails then let rip LOL (Joking)
Namaste
Rob
Truth is not a property of language because language has not been able to express abstract ideas as efficiently as concrete items